The staff was exceptional. While we were there an elderly gentleman fell outside the door coming into the building. The man behind the counter (seemed to be of Indian decent) ran to help the man and we brought him inside and got him sat down. The exceptional employee then immediately got a first aid kit and helped clean up the man where he hurt himself during the fall. Never in my life have I seen this type of care at a hotel. This man should be a nurse! Very kind. The woman that checked us out was so nice and the woman that made breakfast greeted every single person with a "Welcome to breakfast!" The staff at this hotel was the best I've encountered in a very long time. Well done staff. Well done manager! I met her and you can tell she leads by example!
Gloria
Julai 2024
The Friday and Saturday night reception chap was excellent. So helpful and friendly and gave us lots of advice as to where to eat and what to see and how to get there using public transport.
Victoria
Februari 2024
Everything was clean and the food was good
Walter
Mei 2024
Staff was super cool, especially the ladies in the morning. Very nice and professional. They had a little breakfast area which was cool. The orange juice was a let down but you know how it goes.
Hildreth
September 2022
The rooms are clean and comfortable with a fridge and coffee machine.
Debbie
Julai 2024
It was close to Beale Street, Peabody Hotel, Bass Pro, Mud island, all were within 3 miles. You don't have to get on any interstate to get around downtown Memphis.
Roy
September 2024
Coffee available all day and beds were comfortable
Wendy
September 2022
My room was clean (as best as it can for a BWestern). The staff were very approachable and communicative. Parking was safe and free, and they make breakfast in the morning!
Carmela
Jun 2022
the beds were comfortable and the room was clean. there was a problem with the bedside lights but this fixed that evening by TJ who was very helpful.
Anthony
Julai 2023
I loved the located and how it was gated in. I also loved after a certain time you have to use your card or the front clerk had to let you in. I stayed in a double bed room and it was very spacious.
Destini
November 2023